The goal of this month’s release, more than anything, was to address some user experience issues that either 1) our team noticed or 2) our customers brought to our attention. For example, we saw that a lot of our customers were typing @username into their work request responses, so we decided to make users tag-able.
But we have no intention of stopping here. Check out our new Product Roadmap portion in these articles for a sneak peak of what’s coming soon to FMX. And as always, we welcome your feedback - if your user experience with FMX isn’t what you hoped, please let us know by sending us an email to email@example.com.
Work requests (Maintenance Requests, Technology Requests, and Custom Modules)
Mentioning Users in Responses
Last month, we added the ability for you to mention users in work request responses by using the ‘@’ symbol and then selecting their name from the list that pops up. Now, mentioned users will automatically be added as request followers after you save your response. They will also receive a notification stating that you mentioned them in your response.
Streamlining Emailed-in Request Creation
We now allow buildings to be auto populated when creating work requests via email if the requesting user has access to only one building
Allowed the Resources Field to be Used in Visibility and Formula Custom Fields
This feature was a request from a few of our customers. When you’re creating/editing custom fields, you will now see an option to add the resources field to your visibility and formula custom fields. This feature can be highly useful if you want to capture different information for certain resources/locations than others.
Subscribe to "Your liability insurance has expired" Notification
Users can now subscribe to a notification that alerts them when their liability insurance has expired.
To enable this, navigate to your Admin settings > User type settings > User notifications. Once enabled, users will be able to subscribe to this notification in their account settings. They may unsubscribe at any time. Our Customer Success team is happy to help you enable this feature.
Equipment and Inventory
You now have the ability to filter for deleted equipment items and inventory, as well as undelete these items.
Added Meter Support to the Equipment API
If you’re using the FMX API, you are now able to GET information from FMX regarding the meter readings associated equipment items. You are also now able to add meter information when creating equipment (POST) via the API. Finally, you are now able to update (PUT) meter information on equipment items via the API.
Supported Meter-based Tasks and Occurrences in the API
You can now GET information about meter-based tasks and occurrences through the FMX API.
Allowed Meter-based Tasks to be Bulk Imported
If you are tracking meters, then you might notice that on your Planned Maintenance bulk import template that the "Tasks" sheet is renamed to "Time-based tasks" and there is a new "Meter-based tasks" sheet.