Inventory Images

Users can add images to their inventory items that will show up when requesting, applying inventory to a request in a response or resolution. These images will also appear when applying inventory to a planned maintenance task and can be displayed in the inventory grid view.  

How it works?

Each inventory item can have it's own image that will appear when inventory is requested, applied to a planned maintenance task or applied to a request by selecting the item from the drop down list. Once you select the item you would like you can then choose the quantity you would like by typing in the number field or clicking the plus sign. 

To view the image larger click on the image of the inventory item after it has been added. 

To view images while searching there is an "Advanced search" option that appears when using inventory. The search will look for the name of the item, the SKU, or the inventory type. After you click "Advanced search" you can begin typing and the list will start to narrow down as you enter in the information for the item you would like. 


Then click the "+Add" button to add the inventory item(s) you would like. Once the items are added you can adjust the quantity. 


The images can be displayed in the inventory grid view as well by applying the image column to the grid in the settings. 


When applying inventory to a request by resolving or responding the images will also appear when items are added. The advanced search can be used as well.  


Images can be added to existing inventory items or when the item is created. When creating a new inventory item go the inventory module.  Click the "Add inventory" button in upper right of the page. Once you have done that fill out the fields for the inventory item. To add the image click the "Image" attachment field. This will bring up the files on your computer for you to select the image you would like. Once everything is added and filled out click save. The image will now appear in the inventory searches.  When editing an item add an image in the "image" attachment field. 



There is also an option to bulk add images to the inventory item. 


Bulk Add Inventory Images

To bulk add inventory images you will need to reach out to your primary contact at FMX. A member of our team will be able to turn on the bulk inventory image tool. Once the tool has been turned on you will be able to upload images in bulk to your inventory items in FMX. To use the tool click the "Bulk Inventory Upload Tool".

Next click the paper clip icon on the file upload field. Once you do this you can select a file or files from your computer. 



Once your files have been uploaded FMX will look for inventory items that have same name as the name of the file. Then it will match those items. You can add other items or change the ones that it matches to. Or if the file name is different you can still apply it to an inventory item.  To change or add items the image will be applied to click the "Inventory Item Match" drop down. From here you can add or remove items. You can do this for up to 100 inventory items at a time.  To complete the upload select the "Update inventory records" button. 


Applying Existing Images 

If you have already added images of your inventory items in the attachment field you can move these images to the inventory image attachment field via the bulk update tool.  

See this support article for how to bulk edit inventory items. 

After you select the items you would like do this for open up the bulk edit template. Then take id number from the "Attachment IDs" column and copy it to the "Image ID" column.  

Then save the file and attach it in the bulk edit window. Check the box for "I understand that this action can't easily be undone." Lastly click "Save" and the image file will now be the inventory image. 

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