Login to FMX

Step 1: Open an internet browser and navigate to (yourcompany.gofmx.com)

Step 2: Log in with the following credentials:

  • Email
  • Password

Respond to a Planned Maintenance Task

Step 1: Find the task in which you wish to respond (on the calendar or in the planned maintenance grid accessed via the left sidebar), click on the task to open it, then click Respond.

mceclip0.png

Step 2: Type your response and click Respond to send.

Execute a Planned Maintenance Task

Step 1: Find the task you wish to execute (on the calendar or in the planned maintenance grid accessed via the left sidebar), click on the task to open it, then click Execute.

mceclip2.png

Step 2: Check off all steps of the instruction set (if there is one), enter a resolution, hours, cost, inventory and attach additional information if necessary.

mceclip3.png

Step 3: Click Execute to close out the task if it is finished, or Save to come back to the task later.

Filter Planned Maintenance Requests in Calendar View

Step 1: Click the Filter button above the calendar view and select the filter(s) you would like to see:

mceclip4.png

NOTE: You may choose more than one filter at a time

Remove Filters

If you're having trouble locating certain requests, events, or other information on your FMX calendar or in your FMX grids it could be because you have a filter selected that is hiding the information you're looking for.

You can see the filters that have been applied by looking underneath the Filter and Search bar:

mceclip8.png

Remove All Filters

To quickly remove all of the filters that are currently selected, click on the "x" attached to the filter button:

mceclip6.png

Another way to remove filters is to click on the "Filter" button and choose "Clear Filter" at the bottom of the menu:

mceclip7.png

Remove a Single Filter

To remove filters one at a time, click on the "x" button next to the filter(s) you would like to remove:

mceclip5.png

Saving Filters

To save your current filters for future use, click the button at the bottom that says "Save Filter":

mceclip9.png

Then type in the name of this saved filter. Once done, click the checkmark to save:

mceclip10.png

NOTE: To customize your own training document for your organization, download the FMX Technician and Vendor Planned Maintenance Training Guide below!

Was this article helpful?

  • 2 out of 3 found this helpful