FMX Support




FMX Technician and Vendor Planned Maintenance Guide

Login to FMX

Step 1: Open an internet browser and navigate to (

Step 2: Log in with the following credentials:

  • Email

  • Password


Respond to a Planned Maintenance Task

Step 1: Find the task in which you wish to respond (on the calendar or in the planned maintenance grid accessed via the left sidebar), click on the task to open it, then click Respond. 


Step 2: Type your response and click Save. 


Execute a Planned Maintenance Task

Step 1: Find the task you wish to execute (on the calendar or in the planned maintenance grid accessed via the left sidebar), click on the task to open it, then click Execute.


Step 2: Check off all steps of the instruction set (if there is one), enter a resolution, hours, cost, inventory and attach additional information if necessary. 


Step 3: Click Save to close out the task.


Filter Planned Maintenance Requests in Calendar View

Step 1: Click the Filter button above the calendar view (see picture below)


Step 2: Select the filter you would like (see picture below)


 NOTE: You may choose more than one filter at a time


Remove Filters

If you're having trouble locating certain requests, events, or other information on your FMX calendar or in your FMX grids it could be because you have a filter selected that is hiding the information you're looking for. 

You can see the filters that have been applied by looking underneath the Filter and Search bar:



Remove All Filters

To quickly remove all of the filters that are currently selected, click on the "x" attached to the filter button:


Another way to remove filters is to click on the "Filter" button and choose "Clear Filter" at the bottom of the page:


Remove a Single Filter

To remove filters one at a time, click on the "x" button next to the filter(s) you would like to remove:



NOTE: To customize your own training document for your organization, download the FMX Technician and Vendor Planned Maintenance Training Guide below! 

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We’ll make sure your team gets up and running quickly and smoothly with FMX.
Give us a call at 1 (844) 664-4400 or send us an email at

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