There are many email notifications you can receive for Transportation Requests. This article outlines what user type permission and personal email preference will give you certain notifications.
Who gets a notification when a someone creates a request?
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The requestor is notified (the requestor must have the “I create a request” permission turned on under their personal email preferences).
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Everyone else in your organization will receive a notification based on their user type settings:
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If under Transportation Request Notifications a user type is set to “Any” for “Someone creates,” then that user type will receive a notification when any transportation request is created.
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If under Transportation Request Notifications a user type is set to “Accessible Buildings” for “Someone creates,” then that user type will receive a notification if the request was submitted at the building(s) they have access to.
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If under Transportation Request Notifications a user type is set to “None” for “Someone creates,” then that user type will not receive a notification when someone creates a request.
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Who gets a notification when a request is created on behalf of?
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If under their personal email preferences the user has selected, “A request is created on my behalf”, then that user will receive a notification when a request is made on their behalf.
Who receives a notification when a transportation request is responded to?
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The requestor is notified (the requestor must have the “A request is responded to” permission turned on under their personal email preferences).
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Everyone else in your organization will receive a notification based on their user type settings:
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If under Transportation Request Notifications a user type is set to “Any” for “Someone responds,” then that user type will receive a notification when any transportation request is responded to.
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If under Transportation Request Notifications a user type is set to “Accessible Buildings” for “Someone responds,” then that user type will receive a notification when someone responds to a request at the building(s) they have access to.
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If under Transportation Request Notifications a user type is set to “Own” for “Someone responds,” then that user type will receive a notification when someone responds to their own request.
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If under Transportation Request Notifications a user type is set to “None” for “Someone responds,” then that user type will not receive a notification when someone responds to a transportation request.
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Who receives a notification when a transportation request is assigned?
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The requestor is notified.
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If under their personal email preferences the user who is assigned to the request (drivers) has selected to receive notifications when, “I am assigned to something” they will receive a notification.
Who receives a notification when a transportation request is modified?
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The requestor is notified (the requestor must have the “My request is updated” or “A request is updated” permission turned on under their personal email preferences).
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Everyone else in your organization will receive a notification based on their user type settings:
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If under Transportation Requests a user type is set to “Any” for “Someone modifies,” then that user type will receive a notification when any transportation request is modified.
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If under Transportation Notifications a user type is set to “Accessible Buildings” for “Someone modifies,” then that user type will receive a notification when someone modifies a request at the building(s) they have access to.
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If under Transportation Requests a user type is set to “Own” for “Someone modifies,” then that user type will receive a notification when someone modifies a request they have submitted.
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If under Transportation Notifications a user type is set to “None” for “Someone modifies,” then that user type will not receive a notification when someone modifies a request.
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Who receives a notification when a transportation request is approved or declined?
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The requestor is notified when a transportation request is approved/declined.
Click here for more information about updating your personal email preferences.