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FMX Customer Success Team

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  • Adding Resources & Locations

    Resources and Locations can either be areas within or outside a building, or a reservable item (e.g. laptops in a school). Each resource/location must be assigned to a Building. An administrator or...

  • How do I opt-out of email notifications?

    To get started, click on the Profile Photo on the top right of your FMX account, followed by Account settings:  Next, click the red 'x' button on the right side of each of the boxes in the Email P...

  • Change or Reset your FMX Password

    Reset your FMX Password Follow the steps below to recover a lost or forgotten password in FMX:  1. Open your internet browser and navigate to yourcompanyname.gofmx.com/login 2. Click the Forgot yo...

  • Creating a Purchase Order or Requisition

    This guide explains how to create internal purchase requisitions and external purchase orders within the FMX Purchasing module.💡 Note: Before creating a purchase, we recommend reviewing the Purchas...

  • Schedule Request Stages Flow Chart

    Use this flow chart to view how a schedule request progresses through your site's approval orders, estimate requirements, invoicing, and payment processes.     

  • June 2016 FMX Updates

    Thanks to continuous customer feedback and our team’s dedication to improvement, we’ve made a lot of beneficial enhancements to FMX over the past month! Below are some of the most significant updat...

  • What steps can I follow if I am not receiving notification emails from FMX?

    If you are experiencing difficulties receiving notification emails there are a few things you can do which may solve your problem: 1. Make sure that your FMX email preferences are configured proper...

  • Dashboard Basics

    *The Reporting module is only accessible for user type's who have been granted access by an FMX Administrator. Accessing Dashboards To access the dashboard, please follow the steps below: 1. Select...

  • Adding and Deleting Inventory Types

    FMX allows organizations to create and customize inventory types as a way for them to categorize their assets for reporting and tracking. Adding Inventory Types 1. Click on Admin Settings in left s...

  • FMX Community Requester Training Guide

    Register an FMX Account Step 1: Open an internet browser and navigate to (yourfmxsite.gofmx.com/register). Step 2: Fill out the community member registration form. (Please note fields with an aster...