Product Console

Summary

This feature gives admins a clear view of what's included in their FMX solution alongside available upgrades and add-ons, with a direct path to enable, configure, or discuss enhancing those features with their FMX Customer Outcome Manager.
 

Audience And Prerequisites

Core FMX Administrators or or site Administrators who have permissions enabled to administer their organization.  (If you currently have access to the Admin Settings, you will by default have access to Product Console, pending enabled feature flag.)
 

What You Need Before You Start

This feature is currently hidden as a feature flag and will require you to reach out to your FMX Customer Outcome Manager or Customer Success Manager (if you are currently in implementation) to be turned on. 
 

Overview

This feature is a centralized hub where admins can see everything included in their FMX solution—plus available upgrades and add-ons—and directly enable, disable, or configure key features and settings from one place. It solves the problem of admins either missing out on capabilities they already have access to, or wasting time hunting through Admin Settings to find a specific feature's configuration. 

• When you want to confirm you're getting full value from your current FMX solution, quickly locate a feature-related setting, or explore new tools that could extend what you're doing with FMX—and when ready to grow your solution, it gives a direct path to loop in your FMX main point of contact. 
   
• Down the line, it will also let organizations with user-based pricing track license usage by product and user, helping them manage licenses and understand how permissions affect that usage.

Instructions

1. Navigate to your FMX site and on the left side panel select Admin Console

    

2.  Select Products and you will then be transferred to the Product Console page. Here you will be able to see two main sections: My Products & Explore Products. 

3. Viewing the My Products section if we were to click one of the products currently enabled - Work Manager Essentials, you then will see additional granularity pertaining to the specific product selected:,

a. Current Features enabled 
b. Configurable settings for each feature and have the ability to make on demand changes
c. Which features are currently excluded and would be available in the Plus version of the product
d. A "Contact to enable" option which prompts an outreach to your FMX Customer Outcome Manager

4. To enable or configure setting changes you would have to select a specific feature, and then select a subsequent option. You will be able to identify which specific settings are needing to be enabled or are already enabled and available to make a change to. 

5. Selecting Contact to enable associated with a feature, opens up a contact page to fill out & submit which auto associates to your direct FMX Customer Outcome Manager. 

6. Navigating back to the Product Console and viewing the Explore Products Section, will surfaces Products widely used across your industry that your organization currently isn't opted into. If you are interested in learning more select the Explore option. 

7. You will then be transferred to a separate browser tab and an interactive tour of the product you decided to explore. 

If you would like to see guided interactive tours of other products at this time, please close the window by selecting the X in the top right corner, and you will then be in our FMX Marketplace.



This now gives you the option to select other products or integrations in our Marketplace for additional interactive tours.