You can now add signatures to work requests (Maintenance Requests, Technology Requests, Custom modules) when submitting or editing a form. If a form is edited, it will have to be re-signed by the editor. When using this feature, best practice is to limit the ability to "update requests".

Follow the steps below to use this feature:

1. This feature can be turned on by individual Request type. Navigate to a desired Request type and scroll to where it says Requires signature on at the bottom of the page and select which stage you would like a signature to be required:

Sign_2.png

2. Click Save.

3. Once enabled, the user may choose to draw or type their name when adding their signature. This can be found at the bottom of the ticket:

Sign_1.png

4. Click the appropriate green button when ready to submit a signature (Resolve, Submit, Respond, or Save).

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