FMX Support




How to scan QR codes from your smartphones and tablets

FMX allows you to scan QR codes using smartphones and tablets. There are few ways to scan your QR codes. 

Option 1: Using the Scan Barcode feature

Main Menu 

1. Navigate to Menu on the top right of your FMX page. 

2. Select Menu and then go to Scan Barcode. 


3. The website will ask for your permission to access the device's camera. Select "Allow". 


Via Maintenance request and Planned Maintenance request modules

New Maintenance Request

New Planned Maintenance Request

 Maintenance Request resolution


*The Scan Barcode feature for Equipment is available in the Planned Maintenance occurrence details, Inventory item, Maintenance request assignment, maintenance request details, and maintenance request resolution. 

**The Scan Barcode feature for Inventory is available in Planned Maintenance occurrence finalization, Planned Maintenance occurrence execution, Planned Maintenance occurrence response, Maintenance request resolution, Maintenance request response and Maintenance request reopening. 

Option 2: Using your Camera app (Apple devices)

1. Open the Camera app on your iPhone or iPad.

2. Hold the device's camera up to the QR code (do not hit the shutter button). The iOS device will automatically recognize the QR code and an on-screen notification will pop up. Select the on-screen notification to be taken to the destination of the QR code. 


Option 3: Using QR Code Reader apps available on Apple Store and Google Play

QR code readers differ according to the mobile device’s operating system such as Android, iPhone, Kindle and Windows. Check out the list below to see which app would work best for your organization!


To learn how to print QR codes, click here!


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Contact Us

If you can’t find the answer you are looking for, submit a support request here.

Questions about FMX? We’re here to help!

We are a dedicated team of individuals who are passionate about helping people have better lives.
We’ll make sure your team gets up and running quickly and smoothly with FMX.
Give us a call at 1 (844) 664-4400 or send us an email at

dedicated team of individuals