Worklist is a tool for admins and managers to view, assign, and resolve all work across their FMX site. This includes maintenance requests, planned maintenance, technology requests and any other work request module.
How it Works?
Once enabled users can select the "Work list" button to view their tasks/requests. Once in the view users can see the amount of "Open", "Unassigned", "Overdue" and "On Hold" requests above the grid.
The filter can be used to narrow down the list to specific date ranges, modules, building, request type, location and assigned user.
Preform actions from the grid such as new associated requests, on hold placement, assignment, respond, down time, edit, or add yourself as follower.
How to Set it Up
To enable this feature, go to the admin settings and then to the "User type" section.
Then select the edit icon for the user type you would like to have access to work list. Then scroll down to the bottom to the "Work List Access" section. Then check the box for "Can access work list" and click the save button.
To disable work list repeat the above steps and uncheck the box for "Can access work list".
Work list will only show tasks/request that the user has access to and only actions the user can preform.