Delete multiple schedule requests or occurrences at one time with the bulk delete action. 

Enabling this feature

If your organization has made use of our other bulk actions such as bulk resolving work requests, bulk approving work requests, or bulk canceling schedule requests, then bulk deletion for schedule requests should already be enabled on your site. You simply need to turn it on in your user type settings. If bulk actions are not enabled for your site, please contact to have us enable it for you.

Turn on Bulk Deleting via User Type Settings

Navigate to User Type settings. Please click Admin Settings > User Types > Edit (the user type you wish to have the ability to bulk delete)

Next, navigate to the Schedule Request Access portion of your user type settings and expand the menu. Scroll down to the “Bulk delete" permission and select either "Own", "Accessible Buildings", or "Any" to turn on the feature:

Bulk Deleting From the Schedule Request or Occurrence Grid

After you turn on this feature, you should notice that check boxes appear next to each of your schedule requests and occurrences. Please go to the "Schedule Requests" or occurrence grid and filter your schedule requests grid to the desired requests you would like to delete in bulk. Next, select the individual check boxes next to each request or select the checkbox at the top of the page to automatically select all of the requests on that page.

Once you’ve selected the requests you would like to delete click the "Delete" button in the top right corner.


Once you click delete, you will see a window pop up with a list of the requests you’ve selected, and a check box verifying that you intend to bulk delete these requests. You must check this check box in order to complete the bulk action. Then select the delete button.

Then your requests will be deleted. 

To delete occurrences of an event click "Occurrences" after you open up the schedule request grid. Then repeat the above steps. 

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