The ability to Default Schedule Requests to Private can be indicated for each Request Type. If a request is submitted privately, only user types with permission to read private requests will be able to see the request details. Follow the workflow below to get this set up.
1 Start in Admin Settings, and click the Request Types tab along the top of the screen. Apply a filter for Schedule Requests to tidy up the grid-view list results. Click Edit to the right of the line for the request type that you'd like to default to private.
2 In the Schedule Request Settings section, towards the bottom of this page, check the box for Default to Private. Once this has been checked, click Save to confirm.
3 Repeat those steps as needed for any other Request Types that you'd like to default to Private for future Schedule Requests submitted.