Our Customer Success Team makes the implementation process quick and easy so that your site will be up and running within about two weeks! Here are the steps involved:

Meeting 1: FMX Kick-Off

    • Meet with your Customer Success Manager for introductions
    • Review project goals and objectives for your organization’s FMX site
    • Receive an overview of the implementation process
    • Coordinate the next steps of site configuration, data imports, and training with the FMX implementation team
    • Set a launch date for your FMX site

Meeting 2: Data Review & Pre-Site Configuration (By Module)

Meeting 3: Site Review (By Module)

    • Your Customer Success Manager will confirm the setup of your site with you, and show you each user type's perspective (e.g. requester, technician, principal)

Meeting 4: Initial Admin Training

    • Your Customer Success Manager will provide detailed training to all Administrative users via a remote online meeting.
    • Schedule additional training for maintenance techs, supervisors, etc. if desired
    • Custom training guides are also available for your organization’s staff, end users, and vendors

Your FMX Site Goes Live! (Week 2)

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