Here is some information regarding our backup strategy for customer data:

  • Online data is synchronously replicated across 3 physical servers in the primary data center and asynchronously replicated to a secondary data center, which is geographically separate.
  • Database transaction log backups are performed every hour and full backups are performed every 24 hours.
  • Database backups are retained for 4 weeks and replicated across 3 physical servers in the primary data center as well as a secondary data center.

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