Watch our video to learn how to resolve and reopen Maintenance, Technology, or Custom Work Requests:
Follow the steps below to resolve or reopen a maintenance, technology or custom work request in FMX:
Resolve a Maintenance, Technology, or Custom Work request
- Find the request you wish to resolve (on the calendar or in the requests grid accessed via the left sidebar), then click Resolve.
- After clicking Resolve you can enter a resolution, hours, cost, equipment, inventory and attach an invoice.
- Click Resolve to close out the request.
Reopen a Maintenance, Technology or Custom Work request
- Find the resolved request you wish to reopen (on the calendar or in the requests grid accessed via the left sidebar), then click Reopen.
- Next, enter a reason for reopening the request and click Save.