Follow the steps below to recover a lost or forgotten password in FMX:
- Open your internet browser and navigate to yourcompanyname.gofmx.com/login
- Click the Forgot your password? link on your organization's log in screen to start the password retrieval process.
- Enter the Email address that is associated with your FMX account. Re-enter your email and click the Continue button.
- Open your email client or web mail. A confirmation email was sent to you with the subject line "FMX password reset confirmation". Click on the link in the email to reset your FMX password.
- Enter a new Password that is at least 5 characters long. Re-enter your new password, and click the Continue button.
- Click the Log in button to access FMX with your new password.