FMX Support




Assigning Maintenance, Technology, or Custom Work Requests

Follow the steps below to assign a Maintenance, Technology, or Custom Work request in FMX: 

During the creation of a Maintenance, Technology, or Custom Work request you may assign a request to a user associated with the selected building from the assigned to drop-down on the creation page.

1. To retroactively assign a request, find the request you wish to assign (on the calendar or in the requests grid accessed via the left sidebar), then click Assign.

2. Select which user(s) and equipment to assign the request to and select a vendor if the request will be outsourced.

3. Click Save and the assigned user(s) will receive an email indicating that they have been assigned to the request.

Note: If the user has not activated their account they will not appear on the "assign to" drop down list.

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