Google Admin Console (GAC) allows IT teams to view all devices and users within their organization. By having this data with FMX, these IT teams can assign devices to users, create tickets on their behalf, and audit what they have available

How it works

1: FMX adds the following user data from GAC

  • Name
  • Email Address
  • User Type
  • Assigned Building(s)
  • Link to view User in GAC

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2: FMX Adds the following Equipment data from GAC

  • Serial Number (Equipment Tag)
  • Model Name
  • Recent Users (5)
  • Link to view Device in GAC

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3: FMX will automatically delete users with the following GAC status

  • Suspended
  • Archived

 

4: FMX will automatically Retire equipment with the following GAC Status

  • Deprovisioned
  • Disabled
  • Suspended

How to set it up

API Access

Complete the steps in this article here to give FMX API access for your GAC.

 

Setup Form

Fill out the setup form linked here.

The setup form will need to have your organizational units(OU) in GAC map to your your user types in FMX.  The sheet will also need to have your devices mapped to your equipment types and buildings in FMX.

Users

Fill out the organizational unit(including parents) from GAC. Make sure to fill out the path with the correct names. This is what FMX will match with. If the name of an OU is changed in GAC the integration will need to be updated. Then put the corresponding user type ID(see steps below on how to get the ID number) from FMX in the "FMX User Type ID" column. If the user type has accessible buildings turned on make sure to the building or building's FMX ID number in the "Access Building(s) ID #" column.(see steps below on how to find building ID number). If there are multiple users with the same user type but different building access then you will need to create separate rows on the mapping sheet to indicate this. Lastly, select if you want this users from this OU to be a User or Contact(contacts cannot log in or receive emails) See example below. 

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To find the user type ID number go to Admin Settings. Then select "User Types". To get the ID number select the user type you would like. The number will be at the end of the URL.

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*Only OU's that are mapped will come over to FMX.

 

To find the building ID number go to "Buildings". To get the ID number select the building you would like. The number will be at the end of the URL.

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Equipment

Fill out the organizational unit(including parents) from GAC. On the mapping sheet for devices each OU that you are mapping to FMX will need its OU ID number. Then put the corresponding equipment type ID number(see steps below on how to get the ID number) from FMX in the "FMX Equipment Type ID" column. Next fill out the Building ID# column (see steps below how to get the ID number). This will map the device to the correct building in FMX. 

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*Only OU's that are mapped will come over to FMX.

 

The OU ID can be found by clicking on the OU and this will appear in the URL. All OU’s will need this ID in order to be mapped. 

To find the equipment ID number go to Admin Settings. Then select "Equipment Types". To get the ID number select the equipment type you would like. The number will be at the end of the URL.

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To find the building ID number go to "Buildings". To get the ID number select the building you would like. The number will be at the end of the URL.

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Once you have completed the setup form send this back to your customer success manager or account manager at FMX and our team will be able to set up the integration. 

 

 

 

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