"Track Downtime" is a feature offered by FMX that allows for Users to be able to track how long and how frequent a piece of equipment is down (or not working/functioning properly). This helps industries better gauge which assets of their company are no longer an asset, but rather a liability. Follow the steps below to better understand how you can use the Track Downtime feature on your FMX site!

Before you can "Track Downtime", you must first make sure that you have enabled Downtime on your FMX site. This can be done by navigating to the General Settings using the Admin Settings on the left side of your site:

admin settings

Scroll down to Equipment Settings and check the box that says Track Downtime:

track downtime

1. Turn on Track Downtime for your desired Equipment Types using the Admin Settings Module:

admin equipment

equipment type

2. Edit the User Type Settings using the Admin Settings Module for User Types that will be tracking downtime so that they have permission to "Start & End Downtime", "Edit Downtime" and "Delete Downtime". These permissions can be for the Maintenance and Planned Maintenance Modules.


How to Start Downtime

You will have to submit a Maintenance or Planned Maintenance request for the piece of equipment you would like to start track downtime for.

Once the request is made you can select "Start downtime" or the triangle with the exclamation point in the middle to the right of the request.


start downtime

This will pull up the request details window where you can add in a Start date and time.

assigned user date

You will then need to confirm the Start date and time by selecting the green "Start Downtime" button at the bottom.

start button

How to End Downtime

To "End Downtime" simply push the pause button and add the End Downtime date and time.

end downtime

end date

Confirm these actions by selecting the Green "End Downtime" button at the bottom.

end downtime button

** NOTE: The downtime will also be automatically ended when a request is resolved or a task is executed.

MTBF (Mean Time Between Failures)

MTBF (Mean Time Between Failures) is the predicted elapsed time between equipment failures within your organization during normal system operations. It is calculated by finding the average time between failures of a particular piece of equipment (see image), and will provide you with an estimated projection of when that piece of equipment will go down again. The higher the MTBF, the longer a piece of equipment/system is likely to work before failing again.

Image: Wikipedia.

MTBF will be automatically calculated for each piece of equipment for which you have tracked downtime on your FMX site. Using the equipment's Installed Date or Downtime Start Date, your MTBF will be calculated for each individual item, giving you a better idea of how long it will be before an item will go down again.

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